Risk Services

Promoting safety for patients and physicians

EPIX believes keeping patients safe keeps our insured providers safe. Our exclusive risk management program of risk assessment, medical-record audits and continuing medical education (CME) assists our insured independent groups in creating a safer practice, higher patient satisfaction, and fewer claims.

Proprietary approach used to reduce risk

  • Highly specialized risk management experts work with groups to identify and resolve opportunities for improvement
  • Comprehensive risk assessments measure compliance to evidence-based indicators
  • Self-assessment tool for urgent care practices
  • Clinical audits improve the quality of documentation and meet the American Board of Emergency Medicine recertification requirements
  • Email alerts on topical risk management issues and noteworthy claims
  • Resources and tools are shared with insured groups and providers
  • Individual and annual meetings with group leaders provide opportunities for exchanging ideas and developing new solutions


EPIX provides ACEP Category I and AMA PRA Category 1 Credits™ for the completion of online CME courses on high-risk topics each year. EPIX courses are available to all insured providers as a part of the risk management and patient safety program:

  • Abdominal Pain in the Elderly
  • Advances in the Emergent Diagnosis of Chest Pain in the ED
  • Head Trauma
  • Pain Management in the ED
  • Pediatric Fever and Sepsis
  • Sepsis in the ED
  • Stroke


Are you Violating EMTALA?


By Dr. Stephen Colucciello

Reviewed by Dr. R. A. Bitterman


EMTALA, the Emergency Medical Treatment and Active Labor Act. We all know the law, and as emergency providers we know we should do a medical screening exam (MSE) and not refuse appropriate transfers, but beyond that, most of us don't think about EMTALA very often. After all, we've got the MSEs and transfers down, so why should we?


Many of us do not realize that EMTALA covers other aspects of emergency care that we face every day. It is likely that some of you reading this article frequently violate this law. How? Keep reading... (Read More)


Tanvir M Dara, MD, FACP, FACEP"EPIX has been our Liability Insurance carrier from day one. We, as five Emergency Medicine Physicians, started an Urgent Care group in 2012 and since then EPIX has nicely complemented our needs and growth. EPIX not only offers WORLD CLASS customer service...; Read More

Tanvir M Dara, MD, FACP, FACEP
BetterMed Urgent Care
Richmond, Virginia